Privacy Policy

At Elite Motiv, our dedication to providing exceptional consumer goods, particularly in the realm of supplements and related products, is matched only by our commitment to protecting the privacy of our valued customers. As an online retailer, we engage with consumers through various channels, including telemarketing, postal mail, email, SMS, brochures, and catalogs. Central to our success is the trust our customers place in us, and we take the responsibility of safeguarding their personal information

This Privacy Policy describes how Elite Motiv (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pushgummies.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your '' means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

The information we collect and hold

We gather personal information essential for:

• Maintaining accurate contact details
• Providing top-quality products or services
• Safeguarding and enhancing our product offerings
• Considering your orders, requests, and approaches

This information is collected through two primary channels: directly from you, such as when you order products online or by phone, and from your interaction with our services, including website visits where you engage with our ads and content. Occasionally, we may obtain personal information from third parties, always adhering to lawful and ethical standards.

Our retention of personal information typically encompasses the following categories:

• Details provided by you that are integral to your identity, such as name, email address, phone number, billing information, delivery address, special delivery instructions, or any other data reasonably linked to such information.
• Records of the products and services we have provided to you or are currently providing.
• Demographic data, if applicable, for customers or potential customers.
• Documentation of our interactions with you, including but not limited to telephone calls, SMS, email communications, and online interactions.
• Records of any enquiries or complaints you may have raised with us.

Sensitive information pertaining to race and ethnicity, political opinion, religious beliefs, sexual preferences, and health information is not anticipated to be required for any of our functions or activities. However, should the need arise, such information will only be collected and disclosed with your explicit consent.

Occasionally, Elite Motiv may conduct online surveys requesting demographic details, including household information and ages. Participation in these surveys is entirely voluntary. Subsequently, we collate and analyze the responses to enhance our product offerings and services.

Moreover, Elite Motiv may host contests that require certain personal information, like name, phone number, and email address, to reach out to winners.

We might gather data regarding your connection to specific groups, such as professional, trade, or hobby associations.

Additionally, we collect personal information from individuals who apply for positions or express interest in employment opportunities with us.

How that information is used

We employ and reveal your personal information for the purposes for which it was initially provided to us or for related objectives that would be reasonably expected within an organization such as ours, without your explicit consent.

For instance, we may utilize and divulge personal information to facilitate order processing, manage and oversee our products and services, including monitoring, auditing, and evaluating their efficacy. We may also employ your personal information to communicate with you, address complaints or inquiries, or in connection with acquisitions, mergers, or changes in the control of our business or assets, all conducted with strict confidentiality.

Moreover, we may utilize your personal information for marketing endeavors, such as providing information about our products, promotions, and services that we anticipate may be of interest to you. Nonetheless, we honor your right to opt out of such communications, with a straightforward opt-out process in place.

Rest assured, we do not vend personal information to external entities for their own use.

We may share personal information within the Elite Motiv Group and disclose it outside Elite Motiv to service providers who offer a spectrum of services, ranging from website and technology services to legal and financial consultation. This sharing occurs in compliance with relevant laws or rules and with your explicit consent.

In certain instances, the parties with whom we share personal information may operate outside Australia, such as in New Zealand and the USA. In such cases, we take measures to safeguard personal information against misuse or loss.

Before using information for purposes beyond those outlined in this Privacy Policy, we will seek your consent.

Maintaining Information Accuracy and Currency

We undertake reasonable measures to verify that the personal information collected, utilized, or disclosed is as precise and comprehensive as feasibly achievable, and remains current. You retain the ability to reach out to us at any given time to request corrections or adjustments if you believe the information we possess about you is inaccurate or unrelated to its intended purpose.

Ensuring Information Security

We employ stringent security protocols and technology to safeguard the information entrusted to us. Our policies concerning access to and utilization of personal data within our organization aim to prevent any form of misuse, interference, loss, or unauthorized access, alteration, or disclosure.

In cases where external organizations provide support services, we mandate them to uphold the privacy standards necessary to safeguard the information entrusted to them.

When personal information is no longer necessary for its intended purpose, we either delete the data or render it permanently unidentifiable.

For services requiring password protection, we strongly advise against disclosing your password to anyone. Additionally, to enhance the security of your personal information, your login session may automatically expire after a specified period of inactivity.

Accessing and Rectifying Your Information:

You have the option to reach out to us, as detailed below, to request access to or correction of your personal information. Under normal circumstances, we will grant you complete access to your information or make the necessary corrections upon request. However, in uncommon instances, such as those involving legal or administrative obligations specific to an organization like Elite Motiv, there may be grounds to decline the request for amendment. If this situation arises, we will provide you with an explanation for our decision. Should you disagree with our decision, you have the right to request that we document your requested correction alongside the relevant information.

Engaging with Elite Motiv online

When you explore our websites, your browsing remains anonymous unless you've logged in or arrived at the website through personalized communication from us.

For all website visitors, we employ cookies to collect anonymous data, such as the server your computer is connected to, your browser type (e.g., Internet Explorer, Chrome, Firefox), and your IP address. An IP address is automatically assigned to your computer and is crucial for internet functionality. We may also ascertain the general geographic area linked with an IP address.

If you're browsing anonymously, the information we gather cannot personally identify you.

However, once you log into an Elite Motiv portal, access our website from an email or other personalized communication, or furnish us with personal details by completing an online form, we may be able to identify you. If identification occurs, we might correlate your identity with your previous anonymous browsing history and collect data concerning your potential future website usage, irrespective of the method through which you accessed our sites (e.g., via an advertisement link or from a third-party website). Moreover, we may amalgamate this data with other online and offline information we possess about you to tailor your online experience and offer additional insights. Should you prefer not to be identified, you have the option to opt out of this process.

Cookies

Similar to numerous other websites, we utilize Cookies on our Platform. For detailed insights into the Cookies employed, particularly those associated with the operation of our store using Shopify, kindly refer to https://www.shopify.com/legal/cookies. These Cookies are instrumental in powering and enhancing our Platform and Services (including retaining your preferences and actions), conducting analytics to gain deeper insights into user engagement with the Services (in alignment with our legitimate interests to administer, enhance, and optimize the Services). Furthermore, we may authorize third parties and service providers to utilize Cookies on our Platform to refine the services, products, and advertising on our Platform and other websites.

While most browsers are configured to automatically accept Cookies by default, you have the option to adjust your browser settings to remove or decline Cookies using the browser controls. It's important to note that disabling or rejecting Cookies may adversely affect your user experience and could disrupt certain aspects of the Services, including specific features and overall functionality, rendering them inaccessible or malfunctioning. Moreover, blocking Cookies may not entirely prevent the sharing of information with third parties such as our advertising collaborators.

Text Marketing and Notifications

By providing your phone number during the checkout process or when initiating a purchase, or by subscribing via our subscription form or keyword, you consent to receive text notifications regarding your order, including abandoned cart reminders, as well as text marketing offers. We ensure that text marketing messages will not exceed 30 per month. It's important to note that your consent for receiving these messages is not a requirement for making a purchase.

If you prefer to unsubscribe from receiving text marketing messages and notifications, you can simply reply with the word "STOP" to any mobile message sent from us, or utilize the unsubscribe link provided within any of our messages. Please be aware that alternative methods of opting out, such as using different words or requests, will not be considered as valid means of opting out. Additionally, message and data rates may apply.

For any inquiries or assistance, feel free to reach out to us for further information. If you wish to opt out, kindly follow the procedures outlined above.

 

Contact us 

For inquiries concerning our privacy policy or information management practices, please reach out to us at contact@elitemotiv.com. If you contact us seeking resolution of privacy-related concerns, we will promptly acknowledge your message, informing you of the individual responsible for addressing your inquiry and providing an estimated timeframe for response. Should your concerns remain unresolved, you may have the option to escalate your complaint to an external dispute resolution scheme or regulatory authority. Further details regarding the relevant scheme/regulator can be provided upon request, as these may differ based on jurisdiction or product.

Updated 12/05/2024